FAQ

Do you have a sizing chart for your pieces?

Unfortunately, no we do not. We get pieces from different manufacturers and because of that nailing down a general sizing chart would not be accurate. We do however have measurements in the description of every piece we sell. Also if you have any concerns about size please contact us at hello@rootsandsparrows.com and we would love to talk to you about your sizing concerns.

Where are you based out of?

We are based out of the big state of Texas!

I want to return or exchange an item.

Well gosh, I am sorry you are not happy with the piece! At Roots and Sparrows we do returns and exchanges (for bigger or smaller sizes) within 14 days of you receiving the piece. Just send us an email at hello@rootsandsparrows.com so that we can begin the process. Just please make sure that the piece is in the shape it was when it got to you. If it smells like your neighbors backyard BBQ you went to then we can not give you a refund. Yep, ask me why I had to put that last part in...

How often do you get new pieces?

We are trying for every three months. But let's be honest if we see something you all want and we think it will go great with the store we are going to get it!

I love the top but not the color, can I email you and ask if you could get a different color?

Sure! Ask and we will see if we can find something that would fit your style better. Who knows, maybe someone else is wishing for the same thing.

Where can I find you on social media?

We are on Instagram and Facebook. Just look up Roots and Sparrows and you will find us. Please tag us if you are showing off the pieces you get! We would just love to see you in them.